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Microsoft System Center Configuration Manager/SMS Workspace Administration Setup

In addition to the system setup, Asset Management must be configured on a Workspace-by-Workspace basis.  In this way, you can control which Workspaces use Microsoft System Center Configuration Manager/SMS asset data (e.g., you may want it in the Service Desk Workspace, but disabled in the Development Workspace) and which Workspace or Address Book field to use as a reference to the asset database.

Asset Management is configured for a Workspace under Administration | Workspace | Other Options | Asset Management.  If Asset Management is not listed as an option, then it has not been configured correctly by the System Administrator. Refer to Microsoft System Center Configuration Manager/SMS System Administration Setup for more information.

The options are:

Note

This does not apply to the Select Asset search window if you've selected a Key field above.

When you finish configuring Asset Management, enter your password and click GO.  An Asset Management link is displayed on the Toolbar for this Workspace and the Select Asset option is available from the Create Issue and Edit Issue pages.  Refer to Asset Management Integration Features for more information.

If you are not able to connect to Microsoft System Center Configuration Manager/SMS after setting it up for a Workspace, refer to the Microsoft System Center Configuration Manager/SMS Troubleshooting Guide.