Open topic with navigation

You are here: Chapter 8: Using FootPrints > Customer Self Service > Other Customer User Types > Shared User ID

Shared User ID

Customers can also log into FootPrints with a shared ID and password.  If this is the type of ID you have, your login process is slightly different from that of a user with a unique ID and password.

To log in to FootPrints as a Shared Customer Read/Submit type:

  1. Login with the shared Customer ID and password.  You are prompted for your email address or other unique key.  This key identifies you and allows you to see a personalized view of FootPrints.  Depending on the configuration of your system, you may not have to enter the shared ID and password, but instead only have to enter your unique key on a special login screen.
  1. Enter your email address or other unique key and click GO.
  2. The FootPrints Homepage is displayed.  Refer to the preceding topics in this chapter for more information on using FootPrints.

 

©Copyright 1999, 2009 BMC Software, Inc. © Copyright 1996 - 2017 BladeLogic, Inc. BMC, BMC Software, and the BMC Software logo are the exclusive properties of BMC Software, Inc., are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BMC trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners. FootPrints is the exclusive property of BladeLogic, Inc. and is registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other BladeLogic trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks, service marks, and logos may be registered or pending registration in the U.S. or in other countries. All other trademarks or registered trademarks are the property of their respective owners.BladeLogic, Inc. and BMC Software, Inc. Confidential. Click here for the installation guide which includes the provisions described in the BMC License Agreement and Order related to third party products or technologies included in the BMC Product.