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Reset License Manager

The Reset License Manager function clears the internal list of logged in users. When the License Manager is reset, all agents are immediately logged out and any data that an agent is in the middle of entering is lost. For this reason, System Administrators should be careful in using the Reset License Manager function. It is recommended that you send a broadcast message to all Agents before resetting the License Manager to let them know what is about to happen. Refer to the Broadcast Message topic for additional information on sending a broadcast message.

To reset the License Manager:

1. Select Administration | System from the FootPrints Toolbar, then select License from the Server Management of the main frame. The License Management page is displayed.
2. In the Reset License Manager section of the License Management page, click the GO button. All Agents are logged out and the internal list of logged in users is cleared.

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