Configure Issue Lifecycle Time Measurements for Reporting
In the Executive Dashboard and other reports, the time it took for an issue to get from one status to another may be measured. The Issue Lifecycle Time measurements for Reporting section of the Statuses administration page is used to define which statuses are excluded from measuring the time it took to get from one status to another.
To configure the Issue Lifecycle Time Measurements for reporting:
If you are not already on the Statuses administration page, select Administration|Workspace from the FootPrints toolbar, then select Statuses from the Fields section of the workspace administration page. The Statuses administration page is displayed.
In the Configure Issue Lifecycle Time Measurements for Reporting section of the page, select statuses, one by one, in the lists and move them to the appropriate list using the arrows. The lists are:
Counts for Time—Time elapsed in these statuses counts for time in Reports.
Does Not Count for Time—Time elapsed in these statuses does not count for time in Reports.
Enter your password and click Save. Configuration is complete.