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Workspaces

FootPrints stores and tracks information in Workspaces. A Workspace is a separate sub-database within the system which can have its own custom fields, options, and users. There is no limit to the number of Workspaces that you can create in FootPrints. You may choose to keep all of your data in a single Workspace or you can create multiple Workspaces. For example, one Workspace can be used for Service Desk activity while a second Workspace can be used for internal bug tracking.

New Workspaces can only be created by System Administrators. An unlimited number of Workspaces can be created with the Extended Starter Pack. The Base Starter Pack is limited in the number of workspaces you can create.

NOTE

The Base Starter Pack comes with a limit of three Workspaces, plus one Workspace for Customer Surveys. Archive Workspaces count as one of the three Workspaces. The Extended Starter Pack unlocks the ability to create unlimited Workspaces. Please contact your salesperson for more information about obtaining the Extended Starter Pack.

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