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Viewing/Printing a Summary of Escalations
You can view a summary list of the properties of all
of the escalation rules and send the summary to a printer.
To view the summary:
- Select Administration
| Workspace | Escalation from the Toolbar. A
list of existing escalations is displayed.
- Click the Summary
of all Escalations link in the lower right corner of the section.
A pop-up
displays tables of the escalations and their properties.
- To print the summary,
scroll down the page and click the Print
button at the bottom of the page. Click
the Close
button to close the page.