To link a unique user ID to the user’s contact information
in the Address Book, the ID entered here must match the unique key for
that user in the Address Book for the current Workspace. If the user
does not have an entry in the Address Book, the following occurs the first
time they log in:
If using the FootPrints
Address Book, the user has the opportunity to enter contact information
the first time they submit a Request.
If using the LDAP
Address Book option, the user has no opportunity to enter contact information.
Ensure that the user exists in your Contact database (MS Exchange,
etc.) before adding him or her to FootPrints.
If NT or UNIX authentication
is enabled and the user ID is not found in the NT domain or the UNIX password
file, the user cannot log in. Ensure that the user exists
in the domain before adding him or her to FootPrints.