The instructions below describe how to connect your organization's social media accounts to FootPrints. For more information on the social media feature and configuration, see Broadcasting Issues to Social Media (Overview).
Log into FootPrints as a System Administrator.
Select Administration | System | Social Media Connectors from the FootPrints toolbar.
Click the Create connector button, then follow the instructions below for Facebook or Twitter.
Your organization's Facebook user name and password
A name to call your Facebook app in FootPrints (e.g., "Facebook Page")
Create the Connector
Select the Facebook option.
Enter the App ID and App Secret values from your Facebook app into the respective fields.
Click the Get Access Token button. You are redirected to a Facebook page to use your organization's Facebook account with FootPrints.
On the Facebook page, enter your organization's user name and password, then click the Log In button. Once successful authentication is complete, you will be redirected to the FootPrintsCreate Connector page. The Access Token field is now populated with the value provided by Facebook. The Facebook accounts you are authorized to manage are displayed.
To test and name the connection, select the Facebook account from the Select Account radio buttons, then click the Check Connection button. This validates the App ID, App Secret and Access Token values for the selected Facebook account with FootPrints. A "Success" message will appear once the information is validated.
A name for the connection is automatically generated, for example, "My Company Name (Organization)"and displays in the Name field. (You can change the name if desired.) Then click the Save Data button. The Social Media Connectors page closes. See below to send a test post to Facebook.
You will need the following to complete the steps below:
The Consumer key and Consumer secret values from your Twitter account
Your organization's Twitter user name and password
A name to call your Twitter app in FootPrints (e.g., "Twitter Feed")
Select the Twitter option.
Enter the Consumer key, Consumer secret, Access token, and Access token secret values from your Twitter account into the respective fields.
Click the Check Connection button to validate the Consumer key, Consumer secret, Access token, and Access token secret values with FootPrints. A "Success" message will appear once the information is validated.
Enter a name for the configuration (e.g., Twitter Feed) then click the Save data button. "Twitter Feed" displays on the Social Media Connectors page in FootPrints.
Send a Test Post to Facebook and Twitter
To test the configuration, click the Make Test Post button.
On the Make Test Post page, enter some text in the text box, then click the Make Test Post button. A "Testing process..." message appears, and "Success" displays when the test is successful> A "Failed" message appears if the test post is unsuccessful.
Log on to your Facebook or Twitter account. The test message appears.
Delete a Social Media Connector
Select the checkbox for the social media connector(s) you want to delete, then click the Delete selected connectors button.