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BMC FootPrints Asset Core Introduction

BMC FootPrints Asset Core provides PC Lifecycle Management capabilities that include inventory and discovery across the IP infrastructure, compliance, configuration management, patch management, remote control, and other functions targeted primarily at systems devices. Many of these capabilities are now tightly integrated with FootPrints for overall service desk and service management support.

Note

BMC FootPrints Asset Core is an optional add-on to FootPrints.

The following topics describe how to use BMC FootPrints Asset Core features integrated with FootPrints. For detailed help on BMC FootPrints Asset Core, please see BMC FootPrints Asset Core’s in-product documentation or the product documentation on our Web site.

 

note on terminology

Different terminology is used for Agents and Administrators in the in-product documentation for FootPrints and BMC FootPrints Asset Core. Please refer to the table below explaining the differences.

FootPrints
Documentation
BMC FootPrints Asset Core
Documentation
Administrator Agent
Agent Administrator
System Administrator Administrator
Workspace Administrator Administrator

 

BMC FootPrints Asset Core consists of five modules that have been integrated with FootPrints. These modules are:

What You Can Do with BMC FootPrints Asset Core

Access and Log in to BMC FootPrints Asset Core from FootPrints

Perform BMC FootPrints Asset Core Asset Actions within FootPrints

Agents can perform the following asset actions from the FootPrints homepage, issues, or Configuration Items:

NOTE

FootPrints uses the term "asset" and BMC FootPrints Asset Core uses the term "device". These terms can be used interchangeably.

Execute BMC FootPrints Asset Core Operational Rules (Advanced Actions)

BMC FootPrints Asset Core Operation Rules can be configured to modify asset configuration, including: software deployment, changing registry settings, controlling services, and more. Advance Actions can be configured to require using FootPrints workflow before execution (e.g. via Escalation Rules or Change Manager).

Search for Assets

FootPrints Agents can search for BMC FootPrints Asset Core assets from the Quick Search field on the FootPrints homepage or from an asset search box which is displayed on an issue tab or section. By default, the asset search box is displayed on the Asset Information tab of an issue. Once the desired asset is located, an agent can perform the actions above or associate the device with an issue.

Directly Integrate BMC FootPrints Asset Core Data with the FootPrints Configuration Manager Database (CMDB)

Administrators can directly import data (such as devices, software, and network relationships) from BMC FootPrints Asset Core into the BMC Configuration Manager. Once the data is imported, agents can perform the actions above on the CIs that are created during the import.

Note

FootPrints Configuration Manager (with Service Catalog) is an add-on module available for integration with FootPrints.

Import CMDB and Financial Asset Data from BMC FootPrints Asset Core

The Console

The BMC FootPrints Asset Core Console is the main interface for working within BMC FootPrints Asset Core.

To launch the BMC FootPrints Asset Core Console, select BMC FootPrints Asset Core from the toolbar. For further information on using the BMC FootPrints Asset Core Console, refer to the BMC FootPrints Asset Core documentation.

 

Note: about Java