Issue
Statistics reports provide quick information on specific groups
of Issues. Exact and relative time (e.g., before or after date X)
periods are available. To
include all Issues, select After
and a date before the first Issue was created or use Before
and select tomorrow's date.
The options for report output are:
HTML—Display report
as HTML in a browser window.
Graphical—Create chart
images (JPEG files) that can be printed or saved to disk and imported
into another program.
Export—Create a text
file which can be read by spreadsheets and other programs.
The following Issue
Statistic reports are available:
Open
Issues by Priority—Number
of Issues with Open
status by priority, with the average time the Issues have been open.
Closed
Issues by Priority—Number
of Issues with Closed
status by priority, with the average time the Issues took to close.
Active
Issues by Priority—Number
of active Issues (includes Open,
Requests,
and any custom statuses) by priority, with the average time the Issues
have been open.
Active
Issues by Status—Number
of active Issues (includes Open,
Requests,
and any custom statuses) by status and the average time the Issues have
been open.
All
Issues by Status—Number
of all Issues by status and the average time the Issue has existed since
it was opened. This
includes time that an Issue may have been in the Closed status.
Active
Issues by Assignee—Number
of current active Issues (includes Open,
Requests,
and any status except Closed)
by assignee and the average time the Issues have been open.
Closed
Issues by Assignee—Number
of closed Issues in the workspace by assignee and the average time each
assignee took to close the Issues.
Note
When viewing report data by assignee, remember that an Issue
can be assigned to more than one individual or team at a time. When
an Issue is assigned to more than one individual and/or team, it is counted
in the report for each assignee, that is, an Issue assigned to three people
and one team would be counted for each of the individuals and the one
team. This
means that, if you count up the total number of active Issues in the report,
they can exceed the total given for the number of active Issues that you
see displayed on the Homepage.