FootPrints must be licensed to run. When the FootPrints evaluation package is first installed, a 30-day temporary license, which allows five individual users and unlimited customer access, is generated. After (or before) that license expires, you can email Support to get a permanent license if you have purchased FootPrints. FootPrints must also be re-licensed if it is moved, re-installed, or installed to a new server. Contact your sales representative for more information about acquiring a new license.
To generate a new license, select Administration | System | License from the FootPrints Toolbar. In the Get and Install a New License section, a nine-character license code is displayed. Email Support to obtain a permanent license. Provide the support representative with the type of license you need, the nine-character license code, and your company information. You will then be provided with the appropriate evaluation or permanent license string to be installed.
Enter the license string you receive from BMC or your reseller in the License String field in the Get and Install a New License section, and click GO to install the new license.
Note
You can only generate one 30-day evaluation license from the automatic license generator accessed during installation of FootPrints. To acquire an extension, to add more users, or to purchase FootPrints, contact BMC or your local distributor.