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Customizing Your Preferences

The Preferences option allows Agents, administrators, and customers (if they have been configured to have access to preferences) to customize their Homepages, and set other personal preferences.  Users can change their email addresses, passwords, security options, Homepage list preferences, and more.

NOTE

Customers do not have access to all of the preferences available to Agents and administrators.

To change your preferences, click the Preferences link.

The available options are:

• Personal Info —Change your display name, email address, default Workspace, and more.
• Issue Page Preferences —Options for creating and editing Issues.
• Homepage Preferences—Define the dashboard components that appear at the top of the main frame on your FootPrints Homepage and define the list of Issues and columns displayed on your FootPrints Homepage.
• Miscellaneous Preferences —Other personal preferences.

Note

Most options apply to FootPrints system-wide, with the exception of Homepage Preferences and the security option to Require Password for Issues, which are chosen on a per-Workspace basis.  If a user belongs to multiple Workspaces, it is possible to display different list preferences for each Workspace.

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