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Customer Append Flag

When a high volume of FootPrints notification email is being sent, it may be desirable to flag email notifications that are generated by a customer responding to an email.  This can be accomplished with the following change:

1. Edit the c:\FootprintsServiceCore\cgi\MRlocalDefs file (using WordPad).
2. Add the following line to the file:

$CUSTOMER_PREPEND_EMAIL_SUBJECT = 'Customer Response:';

3. Save the file, but do not save it with a .txt extension.

Now all email notifications received by Agents and administrators that are the result of a customer response contain the words Customer Response in the subject of the mail.

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