This option is available under Administration
| Workspace | Other Options | Knowledge Base | External Knowledge Bases
from the FootPrints Toolbar.
To add a new Knowledge Base:
Name—Give a name
to the Knowledge Base. This name is displayed to users, e.g., "Widget
Knowledge Base".
URL—Enter the URL
for the Knowledge Base. The Knowledge Base must have a web interface (i.e.,
be accessible via a web URL) and can either be on the Internet or on your
Intranet.
The URL must be formatted
in a specific way:
Enter the full URL
for the site, followed by the syntax used by that site's search engine.
Note
You must obtain the correct syntax from the administrator
of that site, or by analyzing the search syntax used by that site.
At the end of the
search string, enter %s
in place of the actual search string that is entered by the user.
When a user submits
a search, the %s variable is replaced by the string
they enter. If
the user enters "password" to the Google Groups site, FootPrints submits:
Language—FootPrints
can support multiple languages. Select the language for the new Knowledge
Base (defaults to the system default). This
allows you to link to different Knowledge Bases for different languages.
Click the Add
Knowledge Base button.
The new Knowledge
Base is not added to FootPrints
until you enter your password and click Save
at the bottom of the page.